Refund Policy
A legal disclaimer
Refund Policy – Amirah Love.K – Skin Therapy
Effective Date: 03/07/2025
At Amirah Love.K – Skin Therapy, we care deeply about your experience and stand behind the quality of our handmade, natural skincare products. If there’s an issue with your order, we’ll do our best to make it right.
What We Accept
Because our skincare products are handmade and designed for personal use, we can only offer refunds or replacements in the following cases:
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The item arrived damaged during shipping
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You received the wrong product
If this applies, please email us at amirahlove.k@gmail.com within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it quickly.
What We Cannot Refund
We are unable to offer refunds or returns for:
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Change of mind after ordering
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Adverse skin reactions due to undisclosed sensitivities or incorrect use
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Opened or used products for hygiene reasons
We strongly recommend performing a patch test before first use, especially for sensitive skin.
How Refunds Work
Once we’ve reviewed and approved your claim:
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Refunds will be issued to your original payment method
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Please allow 5–10 business days for your bank to process the return
Questions?
We’re here to help. Contact us at:
Email: amirahlove.k@gmailcom
Business Name: Amirah Love.K – Skin Therapy
Thank you for supporting our small business!